Robotics and AI offer new opportunities for helping people live, work, and travel around their community. However, there are many unanswered questions on where, how, and when to provide help. Many of our projects focus on helping people get from one place to another, whether in a vehicle or not.
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End users expect appropriate robot and AI actions, interventions, and requests for help. Our research often explores issues like trust, failure, workflow, and socially appropriate actions. These kinds of issues directly impact acceptance, adoption, and long term use of novel systems.
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